Pramesh S Jain
In an effort to provide quick and better service to the members of general public in effective way using Information technology,the Chikkaballapura District Police has launched “Namma Cop 24×7”,a dedicated WhatsApp chatbot designed to bring police services closer to citizens in a simple,quick, and reliable manner.
The service can provide including Emergency Help– Quick guidance on reaching police,ambulance,and fire services,Legal Information–Easy explanations of common laws and citizen rights,Cybercrime Support– Step-by-step guidance on reporting online frauds, harassment,and scams.
Public Services–Information on passport verification, police verification,lost & found items,NOCs,and more, Citizen Interaction–Share feedback,lodge grievances,or get connected to the right police station instantly.
Explaining the features,Kushal Chowksey,said that the the service is multi-lingual user-friendly in both English and Kannada,Hindi and Telegu,saves time–no need to visit the station for basic queries,builds a transparent, citizen-friendly police system.
People who want to avail this service can save the official number- 9480802538 and send a simple “Hi” on WhatsApp.
The user can follow the easy menu to access services or simply send the query directly.
User can avail information on services like,Passport Verification,Job/Employee Verification,Locked House Monitoring,Senior Citizen Assistance,Loudspeaker/Event Permissions,Women’s Safety & Assistance,Tenant & Domestic Help Verification,Abandoned and Illegally Parked Vehicle Complaint,and get help without visiting the station in person.
This will avoid time,energy and resources to maximum extend.
Namma Cop 24×7 chatbot is a step towards bringing the police closer to the people.With this chatbot,citizens can reach us instantly for emergency help,guidance,and services.It reflects our commitment to transparency, accessibility,and prompt policing.
