The Chief Postmaster General, Maharashtra Circle Mumbai 400001 will be holding the 109th Dak Adalat on 27 June, 2019 at 11.00 am onwards in his office at 2nd Floor, GPO building, Mumbai – 400001
While the Department of Posts strives its best to render the service to the fullest satisfaction of its customers, however communication gaps and service faults do occasionally happen resulting in grievances and complaints. In order to redress the grievances in an effective manner the Department periodically organizes Dak Adalats to settle complaints of aggrieved customers.
Complaints/ grievances regarding Postal Services pertaining to the states of Maharashtra and Goa which have not been settled within 6 weeks will be entertained in the Dak Adalat. The complaints relating to Unregistered/Registered Mails, Speed Post, Counter Services, Saving Banks, non-payment of Money Orders etc. will be considered during Dak Adalat.
Complaints should contain details like names and designations of the officers to whom original complaint was addressed, particulars of articles/Money Orders / Saving Bank Accounts/Certificates etc.
Interested customers may send their complaint regarding Postal Services in
Shri RN. Chetule, Assistant Director Postal Services (PG) & Secretary, Dak Adalat, O/o the Chief Postmaster General, Maharashtra Circle, 2 Floor GPO Building Mumbai – 400001