Entry level certification extended for one year for health care organisations

Circular No. IRDA/HLT/REG/CIR/146/07/2016 DT. 29.7.2016: the due date to get the entry level NABH certification was July, 2018 and the same has been extended for one more year.


Ref: IRDAI/HLT/GDL/C IR/114/07/2018/ 27th July, 2018

To All Insurance Companies and Third Party Administrators

Re: Modified Guidelines on Standards and Benchmarks for hospitals in the provider network

On examining the extent of compliance to the standards and benchmarks specified, in supercession of Clause (a) and Clause (b) of Chapter IV of Guidelines on Standardization in Health Insurance issued vide Circular Ref: IRDA/HLT/REG/CIR/146/07/2016 dated 29th July, 2016, the following modified Clause (a) and Clause (b) are issued.

  1. a) All the existing Network Providers shall, within twelve monthsfrom the date of notification of these modified guidelines, comply with the following:
  1. Register with Registry of Hospitals in the Network of Insurers (ROHINI) maintained by Insurance Information Bureau (IIB). [https://rohini.iib.gov.in/].
  2. Obtain either Pre-entry level Certificate (or higher level of certificate) issued by National Accreditation Board for Hospitals and Healthcare Providers (NABH) or State Level Certificate (or higher level of certificate) under National Quality Assurance Standards (NQAS), issued by National Health Systems Resources Centre (NHSRC).

For the new entrants from the date of notification of these modified Guidelines, only those hospitals that are compliant with the requirements specified at Clause (a) (i) above shall be enlisted as network providers. These network providers shall comply with the requirements stipulated at Clause (a) (ii) above within one year from the date of enlisting as a Network Provider and this shall be one of the conditions of Health Services Agreement.

  1. b) Insurers and TPAs may also endeavour to get hospitals (other than Network Providers) involved in reimbursement claims to meet the requirements stipulated at Clause (a) (i) and (a) (ii) above.

This is issued in terms of Regulation (31) (e) of IRDAI (Health Insurance) Regulations, 2016.

These modified guidelines are applicable with immediate effect.

General Manager (Health)