Postal Services form an integral part of the socio-economic life of the country, touching the lives of virtually every citizen While the Department of Posts strives its best to render the service to the fullest satisfaction of its customers, however communication gaps and service faults do occasionally happen, resulting into grievances and complaints. In order to redress the grievances in an effective manner, the Department periodically organizes Dak Adalat where functionaries of the Department meet the aggrieved customers, gather details about their complaints and try to settle them at the earliest.
The Senior Superintendent of Post Offices, Mumbai South Division, Mumbai -400001 will be holding the Dak Adalat on 10.12.2019 at 11.00 hrs, in his office at 5th floor, New Annex Building., Mumbai GPO Mumbai -400001.
Complaints / grievances regarding Postal Services pertaining to Mumbai South Division which have not been settled in 6 weeks will be entertained in the Dak Adalat. All types of Complaints related to Postal services in respect of post offices under Mumbai South Division will be considered during Dak Adalat Complaints should contain details like name and designation of the officers to whom original complaint was addressed, particulars of articles /Money Orders/Saving Bank Accounts / Certificates etc.
Interested customers may send their complaint regarding Postal Services in Duplicate to Shri Rupesh Sonawale., Sr.Supdt.Of Post Offices, Mumbai South Division, 5th floor, New Annex Building, Mumbai GPO,Mumbai-400001 on or before 27.11.2019.